Terms and Conditions

GENERAL 

Webshop Stole’s Race Shop is part of Stole d.o.o., a company registered in the Commercial Court in Rijeka under MBS 040332132 and VAT number HR73982963224, having its registered office at Benčani 5, 51216 Viškovo (Croatia). Board member is Bojan Hlača.

These general terms and conditions apply to all purchasing and sales agreements concluded by Stole’s Race Shop and its customers via www.stolesraceshop.com.

No agreement can be created without your agreement to these terms and conditions. By placing an order with the Stole’s Race Shop webshop, the customer declares to accept the terms and conditions.

Stole’s Race Shop cannot guarantee that the content of the site is always free of inaccuracies and typographical errors. Neither can we guarantee that all information is up to date. Stole’s Race Shop is entitled to change the content of the site and these terms and conditions at any time.

The colours on customer screen may differ from those of the original product. This depends on, among other things, customers computer settings. We make every effort to display the correct colours on our webshop.

PAYMENT

All prices are in euros and are inclusive of Croatian VAT of 25% and are exclusive of shipping costs. Shipping costs are listed separately from the price of the item. Stole’s Race Shop accepts payments via PayPal and bank transfer.

The prices displayed in the webshop are the prices applicable at any one time and may also be subject to change at any time. Stole’s Race Shop is not obliged to honour prices in the webshop that the customer could reasonably be expected to understand to be displayed in error as a result of, for example, technical problems or customer manipulation. Prices include VAT and may be paid in any of the currencies displayed in the webshop. 

DELIVERY AND DELIVERY TIME

Delivery time commences as soon as Stole’s Race Shop has received payment from the customer.

Delivery period for standard shipments in Croatia is 1 – 3  working days, 10 – 15 working days to other EU member states and 15 – 25 working days to all other countries. This information is provided without engagement. Stole’s Race Shop reserves the right to effect partial deliveries if this is beneficial for a quick order processing and reasonable for the buyer. After an order has been dispatched, Stole’s Race Shop will send a tracking number to the customer via e-mail, based on which the shipping status of delivery can be tracked online.

http://www.posta.hr/provjera-statusa-medunarodne-posiljke International orders and orders within Croatia

http://sledenje.posta.si/ International orders

Please note that the shipment number will not be active before it is entered and updated by the shipping service provider. This means if such number does not work at once, please try again later.

Stole’s Race Shop ships worldwide.

RETURNS POLICY

Stole’s Race Shop offers 14 days return policy. An item being returned must always be reported and sent in accordance with the returns procedure as otherwise the refund may be delayed. The items must be delivered to the storeroom within 14 days of the request to return the items concerned. The goods must be sent back to us in perfect condition – original packaging and you must provide us with the invoice, shipping tracking number and specific reason for the return. Returned items will only be accepted if all labels are intact and affixed. Stole’s Race Shop will not accept any items whose labels are missing. Following the fourteen-day period, Stole’s Race Shop will assume that the customer is satisfied with the order. Stole’s Race Shop is not responsible for any damage, theft or loss. Buyer is responsible for return shipping cost.

All deliveries are subject to availability. Defective items are exchanged for the same type of product in the same colour and size, subject to availability. Refunds for defective items will be effected within 30 days of delivery.

PRIVACY

Personal information will be saved and treated with care; it will not be passed on to third parties and will only be used for the delivery of your order.

ALL RIGHTS RESERVED

All material on the pages of www.stolesraceshop.com is copyright protected. It cannot be used for any purpose whatsoever without first obtaining our express written permission in advance.